Performance Consulting

Program Overview

Are you responsible for enhancing performance and achieving better results within your business units? If you’re tackling challenges that go beyond traditional learning solutions, this performance consulting program is designed for you. Discover the distinct roles of a performance consultant versus a learning consultant, and gain a step-by-step blueprint for executing effective performance consulting interventions.

You will practice the concepts and skills through an engaging case study that simulates a performance consulting intervention from beginning to end.

Aussi disponible en Français – Atelier sur la consultation en rendement

También disponible en español – Consultoria sobre el Desempeño!

Who Should Attend

Is this program right for you?

This program is ideal for Learning and HRD professionals aiming to build collaborative partnerships with senior executives and business unit managers to drive performance and enhance organizational effectiveness.
For performance consultants tasked with diagnosing performance issues and designing comprehensive solutions that align with business objectives, this program provides essential tools.
It’s also designed for managers and professionals in learning organizations transitioning from traditional learning to performance improvement. If you’re responsible for connecting business needs with effective workplace learning and performance interventions, this program is for you.

Key Benefits

What you will gain

Discuss strategies for creating collaborative relationships with managers.
Plan how to overcome resistance to your performance improvement initiatives.
Apply your new skills and knowledge to a realistic case study as you move through the performance consulting process.
Build a set of Best Practices through peer-discussions and individual structured feedback
Return to work ready to immediately apply effective strategies to solve your current performance improvement challenges
Take home a comprehensive manual packed with job aids, checklists, decision tables, guidelines, and reference materials that will help you address future business and performance needs.
Receive Complimentary Post-Learning Sustainment.

Program Objectives

What you will be able to do

Define successful Performance Consulting.
Establish and maintain a collaborative partnership with clients.
Engage the client and handle client resistance.
Validate deliverables and decisions with your client.
Identify Business Needs and Performance Needs.
Select effective data collection methods and tools to collect critical performance data.
Assess the performance problem.
Diagnose the causes of the performance discrepancy.
Propose solution strategies.
Apply the techniques, tools, and practices associated with Performance Consulting

Content Outline

What the program covers

Overview
- The Work Environment
- Core Competencies of Consultants
- The Consulting Model
- Performance Factors
- FKA Design Methodology™
- The Performance Assessment Process
Identifying Business and Performance Needs
- Consultant Roles
- Organizational Needs
- Client Resistance
- Engaging the Client
Analyzing Performance
- Performance Models
- Data Collection
Contracting to Proceed
Determining Performance Problems
- Performance Problems and Causes
- How to Determine the Probable Cause(s)
Recommending Solutions
- Solution Strategies
Managing the Implementation of the Intervention
- Monitoring Interventions
- Achieving Closure
- Assessing the Intervention
Performance Consultant’s Survival Guide

Online · Microsoft Teams

+ applicable taxes · Secure online registration

Program Guide ↓

Need a custom session?

We deliver this program for groups of 5 or more at your convenience.

Performance Consulting