Insights & Resources

Latest from FKA

Expert insights on workplace learning, instructional design, virtual facilitation and performance improvement.

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Task Analysis: The Missing Link Between Performance Consulting and Course Design

Task Analysis: The Missing Link Between Performance Consulting and Course Design

Here’s a pattern most of us in L&D have seen — or lived through. A stakeholder says, “We need a course on X.” An instructional designer starts building content.

May 26, 2026 1 min read FKA Team

Your AI Content Isn’t Done Until a Human Says It Is: A Governance Checklist for AI-Generated Learning

Your AI Content Isn’t Done Until a Human Says It Is: A Governance Checklist for AI-Generated Learning

Here’s a truth that’s easy to overlook in the excitement of generative AI: the moment you click “generate” is not the moment your learning content is finished.

Apr 13, 2026 1 min read

From Courses to Capability: What ‘Dynamic Enablement’ Actually Looks Like for Instructional Designers

From Courses to Capability: What ‘Dynamic Enablement’ Actually Looks Like for Instructional Designers

If you’ve been in L&D for more than a few years, you’ve likely felt the tension: you build a beautifully structured course, pilot it successfully, launch it to

Apr 9, 2026 1 min read

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What does it take to be a competent instructor? That question has been asked a multitude of times and today’s perspective takes into consideration the

May 30, 2024 1 min read

7 Instructional Techniques to Maximize Learning in the Virtual Classroom

7 Instructional Techniques to Maximize Learning in the Virtual Classroom

Check out our video where we reveal “7 Instructional Techniques to Maximize Learning in the Virtual Classroom”.

May 28, 2020 1 min read

Making Technical Support Reps More Effective in the Selling Process

Making Technical Support Reps More Effective in the Selling Process

As a leader in workplace learning and performance, FKA has worked in many industry sectors. One common challenge, whether it’s in technology, health services,

Dec 3, 2019 1 min read

Top 6 Tips for Running Successful Online Learning Sessions

Top 6 Tips for Running Successful Online Learning Sessions

I have provided technical support for online learning sessions during most of my 16 years at FKA, using many of the available platforms. The quality of the

Dec 24, 2018 1 min read

Learn to Learn While Learning. A Perspective.

Learn to Learn While Learning. A Perspective.

After nearly 15 years with the same employer, I took the plunge and found a new job. It was a change that I desperately needed, both personally and

Nov 30, 2018 1 min read

How to Use Instructor Competencies

How to Use Instructor Competencies

In an earlier blog we discussed what are the Instructor Competencies for face-to-face, online and blended settings. In this blog, we’ll identify the uses of

Nov 16, 2018 1 min read

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

*** Content in this post is outdated as IBSTPI has made changes. Please see our updated post*** What does it take to be a competent instructor? That question

Nov 9, 2018 1 min read

Motivated to Learn Continuously

Motivated to Learn Continuously

Recently I was tasked by FKA’s President, Michael Nolan, to write an article about my motivation to learn continuously. Michael had taken an interest in my

Oct 4, 2018 1 min read

How to Engage Learners

How to Engage Learners

Do you need to improve the effectiveness of your instructor’s ability to transfer skill and knowledge in the physical, virtual, or on-the-job learning

Sep 28, 2018 1 min read

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