Coaching High Performance

Program Overview

The learning event is over; people are returning to their jobs and their performance will improve – right? Not necessarily! Performance will only improve if the new skills and knowledge are supported back on-the-job. Managers, supervisors, and peers need a coaching framework that continuously nurtures improved individual performance.

Coaching High Performance is a highly interactive program will give you the coaching skills and strategies you need to achieve better results and reach your organizational performance goals.

Who Should Attend

Is this program right for you?

Managers, directors, supervisors, or team leaders who want to improve employee performance.
Senior learning and development staff and performance consultants responsible for assisting management with performance and productivity improvements.

Key Benefits

What you will gain

Use effective coaching to leverage formal learning and improve ROI for your organization.
Develop coaching strategies to continuously improve day-to-day operations.
Practice your new coaching skills in a series of realistic situations.
Get expert individual feedback as you build your coaching skills.
Return to work ready to immediately apply your new coaching skills and strategies to help employees improve their job performance.
Take home a comprehensive manual packed with jobs aids and reference materials that will help you address future performance issues.
Receive Complimentary Post-Learning Sustainment.

Program Objectives

What you will be able to do

Identify the benefits, characteristics and methods of coaching.
Explain the roles and nature of coaching.
Identify your current abilities as a coach.
Describe why and how people learn.
Create a coaching plan.
Use a coaching process to increase learning transfer and performance.
Create rapport with individuals being coached.
Listen for understanding.
Use effective questions in a coaching situation.
Generate awareness and responsibility in individuals being coached.
Provide reinforcing and constructive feedback to individuals being coached.
Achieve agreement.
Identify guidelines for effective distance coaching.
Identify problem-solving approaches and related techniques to help individuals being coached overcome obstacles.
Facilitate coaching meetings.

Content Outline

What the program covers

Overview
- The Context of Coaching
- Coaching, Counseling, Mentoring and Tutoring Defined
- Attitudes, Skills and Behaviors of Effective Coaches
- The Coaching High Performance Model
Coaching Principles and Practices
- Benefits of Coaching
- How the Coaching Process Works
- The Manager as Coach
- Characteristics of the Adult Learner
- Learning Styles
- Performance Coaching
- Coaching in Action
- Learning Transfer
- High Performance Training and Coaching Strategies
Coaching Skills
- Observing and Creating Rapport
- Listening for Understanding
- Questioning
- Providing Feedback
- Reaching Agreement
Distance Coaching
- Using Technology with Distance Coaching
- Guidelines for Effective Distance Coaching
Problem-Solving
- Models
- Tools
- Techniques

Online · Microsoft Teams

+ applicable taxes · Secure online registration

Program Guide ↓

Need a custom session?

We deliver this program for groups of 5 or more at your convenience.

Coaching High Performance