Advanced Facilitation Skills for Instructors

“Very beneficial regardless of your years of training experience.
Much to be learned for any trainer/facilitator. “

Paula Connolly , Discovery Education

Moving from the basics to instructional mastery. Ateliers en francais.

Public Program Schedule (please contact FKA to have this program run at your location)

Click on a Program below to register.

Number of Upcoming Programs: 4
Ottawa: March 26, 2018 – March 28, 2018
Toronto: July 23, 2018 – July 25, 2018
Ottawa: August 27, 2018 – August 29, 2018
Toronto: December 17, 2018 – December 19, 2018



If you are a competent and experienced instructor who wants to take your skills to the next level, this program is designed for you! Learn facilitation skills that will maximize learner engagement and retention during your programs and increase transfer of their new skill and knowledge back to the job. Develop facilitation techniques to effectively manage group dynamics and the learning environment. Discover your preferred instructional style and learn how to adapt it. Polish and adapt your questioning techniques as you lead a practice lesson and receive feedback and coaching from your FKA instructor.


Who should attend:
  • Instructors who wish to improve their performance in the facilitative aspects of learning programs and have completed FKA’s Instructional Techniques program—or equivalent training, in interactive, learner-centered instruction—followed by at least 6 months experience in leader-led instruction.
  • Former instructors with the experience described above who will once again be delivering learning programs.


Back to Top


Six Key Benefits:
  1. Create a positive learning environment for all your learning initiatives.
  2. Gain the respect of your learners by establishing and maintaining your credibility.
  3. Add new facilitation techniques to your repertoire that will keep your learners engaged.
  4. Adapt your instructional style to improve learning outcomes.
  5. Use your knowledge of group dynamics and group development to manage learner participation and prevent problem situations.
  6. Maximize transfer of learning back to the job.


Back to Top


Program Objectives:
  • Describe how to create a positive climate for learning.
  • Facilitate input from learners.
  • Establish and maintain instructor credibility.
  • Create good questions to test for understanding.
  • Determine how to adapt questioning techniques to affect group dynamics.
  • Ask questions more effectively.
  • Use questions to increase involvement of all learners.
  • Facilitate activities effectively.
  • Plan a strategy to manage time.
  • Use energizers appropriately.
  • Describe group development.
  • Determine your preferred instructional style.
  • Identify when and how to adapt your instructional style to the learing context.
  • Identify types of verbal behavior.
  • Respond appropriately to participant verbal behavior.
  • Handle a variety of difficult situations.
  • Give constructive feedback to learners.
  • Identify actions to increase learning transfer.


Back to Top


Content Outline:
  • Establishing a Positive Learning Environment
  • Effective Course Introductions
  • Facilitating Learner Input Activities
  • Facilitation Language
  • Instructor Credibility
  • Using Questions Effectively
  • Facilitating Activities
  • Managing the Learning Environment
  • Group Dynamics
  • Adapting to Group Development
  • Learning and Training Styles
  • Recognizing Types of Verbal Behavior
  • Resolving Learner Behavior Problems
  • Maximizing Training Transfer
  • Effective Closings

Practice Lessons

  • Learners each present one practice lesson


  • Checklist
  • Tips for Establishing Instructor Credibility
  • Presentation and Application Methods
  • Bloom’s Taxonomy
  • Tips for Giving Feedback
  • Stages of Group Development
  • Learning Style Inventory / Training Style Inventory
  • Types of Verbal Behavior
  • Strategies for Dealing with Difficult Situations
  • Feedback Forms
  • Transfer Strategies
  • Lesson Outline Template
  • Training Preparation Checklists
  • Systematic Learning Process Checklist
  • Guidelines for Media Use and Design

Back to Top



Three days – $1799

Comments are closed.