On-the-Job Training: Design and Delivery

Achieve tremendous cost savings with OJT.


This custom session delivered in a consultative format, targets skills for trainers, instructors and line personnel providing training in one-on-one or one-on-a-few training environments.  You gain the hands-on experience required to design and deliver structured on-the-job training (OJT) programs and materials for new and existing employees.

Public Program Schedule (please contact FKA to have this program run at your location)

Click on a Program below to register.

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Who should attend:

  • On-the-Job trainers and coordinators, subject matter experts, lead hands, line personnel and coaches involved with the planning and implementation of on-the-job training programs and support materials.

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Six Key Benefits:

  1. Base your on-the-job learning initiatives on a strong instructional design foundation that goes beyond ADDIE.
  2. Use effective OJT to leverage formal training and improve ROI for your organization.
  3. Add a variety of interactive instructional methods to your trainer toolkit.
  4. Return to work ready to design and deliver effective OJT programs.
  5. Take home a comprehensive set of job aids, checklists, examples and references that will help you succeed with future OJT projects.
  6. Take advantage of free one-year support to get feedback on your work as you apply your new skills and knowledge.


Program Objectives:

  • Assess the level of learners
  • Develop a Model of Performance
  • Create trainee-centered objectives
  • Use tests and applications to prove objectives have been met
  • Integrate Adult Learning Principles into your OJT
  • Determine the best content sequencing for learning
  • Apply the Systematic Learning Process to OJT
  • Develop effective OJT materials
  • Deliver training so that trainees are motivated to learn
  • Conduct effective demonstrations
  • Use questions to test for learner understanding
  • Give and receive constructive feedback
  • Identify strategies to handle difficult situations in your OJT environment
  • Develop Performance Checklists
  • Track OJT results

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Content Outline:


  • FKA Training Design Methodology

Needs Identification

  • Context Analysis
  • Instructional Strategies
  • Unstructured versus Structured OJT
  • Role of the OJT Coach


  • Population Analysis
  • Model of Performance
    • Ability Listing
    • Characteristics and Priority
    • Parameters
    • Training Scope
    • Job Aids
    • Gathering MoP Data


  • Training Effectiveness
    • Principles of Adult Learning
    • Training Outline
    • Sequencing Content
  • Objectives and Tests
    • Types of Objectives
    • Ensuring Objectives are Met
    • Bridging Strategy
  • Systematic Learning Process
    • Instructional Process
    • Motivation
    • Presentation Methods
    • Test for Understanding
    • Application and Feedback Methods


  • Material Development
    • Lesson Plan
    • Instructor Guide
    • Job Aids
    • Performance Checklists
    • Tracking Systems
    • Handouts
    • Media


  • Delivering OJT
    • Preparing to Conduct Training
    • Handling Difficult OJT Situations
    • Questioning Techniques
    • Handling Learners’ Questions
    • Active Listening
    • Interpreting Non-Verbal Behavior
    • Voice and Language
Applying What You Learn
  • Design and deliver an OJT lesson during the workshop
  • Templates for:
    • Ability Listings
    • Demonstrations
    • Simulations
    • Lesson Plans
  • Checklists for:
    • Selecting OJT
    • Sequencing Content
    • Systematic Learning Process
    • Lesson Plans
    • Pre-Course Preparation
    • Questioning
    • Active Listening
    • Communication Skills
  • Decision Table for Selecting OJT
  • Population Analysis Form
  • 111 Action Verbs
  • Sample Job Aids and Tracking Systems
  • Media Guidelines

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Available in 1 – 3 day formats. Call to arrange this in-house program at the right time and location to meet your needs.


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