Analysis of the performance gap indicates a need for training interventions. Great, but where do you start? Who needs what training? When and how? This workshop answers these essential questions in a highly interactive and hands-on environment.
Who should attend:
Training professionals, HR professionals, managers, coordinators, administrators, and corporate executives responsible for identifying, planning and scheduling department and corporate-wide training.
Training and HR professionals making decisions on training interventions, including whether to buy or build.
Individuals responsible for budgeting, forecasting or justifying training costs to develop, buy or implement training.
Key Benefits:
Use a structured process to assess training needs.
Receive a set of training needs analysis tools that can be adapted to your need.
Follow a real world case study with data, analysis and reports.
Look at recent benchmark data.
Take advantage of post-workshop coaching to help you with your first training needs analysis.
Workshop Objectives:
Determine a Training Needs Analysis (TNA) .
Identify when to perform a TNA.
Describe the purpose of TNA.
Describe what information will be gathered.
Determine the sources of data.
Determine the level of required information.
Describe specific data collection methods.
Prioritize new training requirements.
Describe the components of a Corporate Training Plan.
Make a buy or build diecision.
Course Outline:
WHEN TO CONDUCT A TRAINING NEEDS ANALYSIS
Benchmark your training department.
Evaluate existing training.
Assess the impact of current business needs on human performance.
Respond to a client request.
DATA COLLECTION
Determine what data is required.
Decide how to collect the data - survey, interview, focus group, data mining.
Develop the best survey.
Ensure the data will be easy to analyze.
Evaluate online survey tools.
DATA ANALYSIS
Examine simple formats for summarizing data.
Compare basic data analysis techniques.
Explore spreadsheet capabilities for data analysis.
Interpret data analysis and summaries.
COMMUNICATION IS THE KEY
Set expectations.
Facilitate participation to improve the quality and quantity of responses.
Maintain open communication.
Present results to stakeholders.
NEW TRAINING REQUIREMENTS
Identify gaps between identified needs and current training.
Outline content for new training.
Make a build or buy decision.
CORPORATE TRAINING PLAN
Describe the current situation.
Identify the new training requirements.
Develop an Implementation Plan.
Prepare a budget for the implementation.
Create a Training Schedule.
Summarize your findings in a Corporate Training Plan.