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"I found it extremely helpful that the course was customized for us. A lot of the techniques will be used in my upcoming manual."

Jennifer Battler
Research in Motion

 


Newsletter:
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Polish Your Questioning Skills

Skillful use of questions is an important competency for trainers. This session builds on the basic questioning skills that facilitators bring to their sessions and moves them to a new level of performance. You will explore different types of questioning techniques to encourage learning by your participants. You will focus on specific delivery and listening techniques that motivate participants to respond in depth.

 

Objectives
  • Create effective questions to assess learner understanding.
  • Use higher-level questions to match and assess attainment of learning objectives.
  • Create processing questions that assess knowledge, comprehension, application, analysis, synthesis, and evaluation.
  • Facilitate applications that demonstrate effective coaching and feedback skills during the Debriefing and Summary phase of a learning application.

 

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