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"Excellent, should be a requirement for all technical training professionals."

Sissy Goodwin
PacifiCorp

 


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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Question and Answer

A presentation method where the instructor asks prepared questions in order to cover a subject. It can also be reversed, with learners asking the questions and the instructor giving the answers or referring them back to other learners to answer.

Question Types

There are three dimensions for categorizing questions:

  • Content: Theory versus Application questions
  • Format: Open-ended versus Closed questions
  • Level: Recall/Recognition versus Processing questions
Questioning Skills

Asking Questions: Instructors/facilitators can ask:

  • Overhead questions – a question asked of the whole group
  • Direct questions - a question asked of one person

Responding to Questions: Instructors/facilitators can:

  • Answer the question themselves
  • Defer the question to a later more appropriate time
  • Reverse it, asking the questioner what he/she thinks the answer is
  • Relay it on to another learner

Instructors/facilitators should attempt to relay or reverse as many questions as possible in order to draw content from the learners and to maximize interaction.

Questionnaires

A method of data collecting; a set of written questions which calls for responses on the part of the respondents; may be self-administered or group-administered; may be paper-based or electronic.

 

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