Critical Role of Assessment

The questionnaires we all use at the end of training (Level 1 Evaluation) only capture the feelings of the learners about the training event. You need more data to evaluate whether the learners have learned (Level 2 Evaluation) and that, as a result, their performance improves when they return to the workplace (Level 3 Evaluation). During this interactive and engaging session, you will explore how organizations can use effective assessments to confirm learning and performance improvement.


By the end of this session participants will be able to:

  • Define what makes an assessment reliable, valid, fair and legally defensible.
  • Identify higher-level processing questions that assess the learners’ ability to comprehend, apply, analyze, synthesize and evaluate.
  • Describe the formal and informal assessment required at the end of the training program and back on the job (bridging period).

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