Coaching High Performance

Maximize on-the-job performance and results. Ateliers en francais.

• Who should attend
• Key Benefits
• Workshop Objectives
• Course Outline
• Prices

OVERVIEW

The training is over; people are returning to their jobs, performance will improve - right? Only with support of the new skills back on-the-job. Managers, supervisors and peers need a coaching framework that continuously nurtures improved individual performance.

FKA's Coaching High Performance workshop is designed to help you achieve ongoing performance success with your employees through the use of coaching skills and strategies. Use these skills to maximize transfer of training back to the job where it is needed most. Help your organization achieve better results and reach organizational performance goals.

Who should attend:

• Managers, directors, supervisors, or team leaders who want to improve employee performance.
• Senior training staff and performance consultants responsible for assisting management with performance and productivity improvements.

Key Benefits:

• Create a positive coaching climate.
• Increase on-the-job performance.
• Examine effective problem solving strategies.
• Expand thinking techniques to create solutions that work.
• Develop effective listening habits.
• Use coaching for complete learning.
• Develop individuals who are self-sufficient and self-directed.
• Foster and develop employee and team problem solving skills.
• Encourage self-leadership and self-feedback.
• Enable managers and team leaders to continuously improve their day-to-day operations.
• Grow individuals' capabilities using a proven coaching framework.
• Improve transfer of training and training investment back on-the-job.
• Assess the impact of learning styles and coaching on overall performance.
• Expand and extend the collaborative partnership between training and management.
• Explore a cohesive approach to supporting training on the job.
• Develop manager and employee capabilities.
  

Workshop Objectives:

• Identify the benefits, characteristics and methods of coaching.
• Explain the roles and nature of coaching.
• Identify your current abilities as a coach.
• Describe why and how people learn.
• Create a coaching plan.
• Use a coaching process to increase learning transfer and performance.
• Create rapport with coachees.
• Listen for understanding.
• Use effective questions in a coaching situation.
• Generate awareness and responsibility in coachees.
• Provide reinforcing and constructive feedback to coachees.
• Achieve agreement.
• Identify guidelines for effective distance coaching.
• Identify problem-solving approaches and related techniques to help coachees overcome obstacles.
• Facilitate coaching meetings.

Course Outline:

• Define coaching, counseling and mentoring.
• Explore attitudes, skills and behaviors of effective coaches.
• Review the coaching high performance model.
• Examine the benefits, principles and practices of effective coaching.
• Determine the advantages of coaching as a performance improvement strategy.
• Create a personal benchmark of existing coaching abilities.
• Explore the roles and methods used by effective coaches.
• Use the skills required of effective coaches.
• Examine the verbal and nonverbal aspects of observation and creating rapport.
• Practice active listening and techniques.
• Select the best questioning responses to several coaching scenarios.
• Create reinforcing feedback scenarios for use in the workplace.
• List the critical questions necessary for gaining agreement in a coaching situation.
• Explore problem solving approaches and techniques to be used by individuals facing work place obstacles to high performance.
• Establish your personal problem solving style.
• Examine several problem-solving techniques for expanding thoughts, gathering information and organizing ideas.
• Use tools and checklists for effective coaching.

Prices:

Two days - $1299