The business was successful and growing. The management team was committed to
initiating processes and strategies that would ensure the division's success
into the future. At the same time there was ample evidence that both management
and employees felt a need to improve the development of their people. Employees
wanted to learn how to perform their roles more effectively, and to access
learning in a more timely and tailored way. Management recognized the impact of
employee development gaps in performance, and in the organization's capacity to
support growth and implement change. They approached FKA Consulting with the challenge of enhancing their training function's contribution to employee growth and corporate productivity.
FKA Consulting conducted a strategic performance analysis that identified the performance required in key roles, and recommended the training needed to support and enhance that performance.
Company executives are now able to prioritize training investments to deliver the greatest impact possible from available resources. Attention to specific areas of knowledge and skill, along with the creation of a sustainable training and performance infrastructure, pays dividends in employee satisfaction and increased capability for the business.